Show all
Browse by Editions Authors Topics Locations

NSW Great walks mistake

menu_book picture_as_pdf bookMatt McClelland Environment Australia New South Wales
Issue_48_August_2021-48

NSW Great Walks Mistake

Matt McClelland

NSW is trying to implement the same iconic walks model used by Tasmania and New Zealand. On the surface this sounds like a great idea but the model is incompatible and will make bushwalking in NSW worse.

48 | BWA August 2021


Park Accommodation Model

Off Park Accommodation Model

Government accommodation monopoly

Local business managed with competition

Little choice in accommodation options, difficult to adapt

Wide range of options, adaptive to demand

Limited to about 20,000 walkers a year

No arbitrary limit

Creates exclusive use areas within national parks for wealthy walkers

Fosters the ideal that parks are open to all, regardless of wealth

Significant new infrastructure building and maintenance costs for the NSW taxpayer

Leverages off existing community facilities, with costs in the private sector

Books out quickly leading to higher prices, limited access and frustration

More demand encourages more private in-vestment, increasing capacity over time

Very limited economic benefit to regional communities with no growth opportunities

Much larger and growing economic benefit to regional communities

Slow roll out times, taking years and much community debate

Much faster rollout using mostly existing community and business infrastructure

Limited to a small number of walks across the state

Leads to a much larger and scalable state wide track network

People love iconic walks, think the Overland Track, Three Capes or any of the NZ great walks like the Routeburn. There is no doubt that they are popular; they book out very quickly. NSW can and should still have an iconic walks program. It's possible to have a better program than the proposed vision, with a different approach.

Why have great walks?Iconic or "great" walks are not designed for the seasoned bushwalker but rather for people who like the idea of bushwalking. Walks that provide accommodation, toilets, water, and easy navigation can be enjoyed by most people with minimal bushwalking experience. If NSW gets the model right then the walks will be a truly great experience, unique to the region, carry many more people, and be more accessible. The walks would cost less and be quicker to deliver.

The wrong modelNSW has a choice of iconic walk models to use. Currently the focus is on the Tasmanian and NZ "on-park accommodation" model but the focus should be on the European "off-park accommodation" model. Getting this model right will lead to greater benefits to the people of NSW and far fewer issues for the parks service.

Let's now dig into the rationale then see how we can build better and more iconic walks for less cost that will benefit more parks, more people and more businesses in NSW.

Carrying capacityThe carrying capacity of a track is the number of people who can walk it in a given period. For the Tasmanian and NZ iconic walks the carrying capacity is about 15,000 people a year, limited by pinch points, overnight accommodation. At a certain point the number and size of campsites and huts compromise the quality of the experience. The carrying capacity in Tasmania and NZ is also limited by the weather, with most trips viable in mid-spring to mid-autumn. The iconic walks of Tasmania and NZ are running at their carrying capacity with no opportunities for growth.

Scaling the Tasmanian or NZ modelIf NSW goes ahead with an on-park accommodation model it is likely to build a series of overnight sites that can sleep about 60 people, similar to Three Capes. With a 100% occupancy rate the maximum carrying capacity is 22,000 people a year.

At a certain point the number and size of campsites and huts compromise the quality of the experience.

BWA August 2021 | 49


There are around one million people in NSW who like to bushwalk. One million people divided by the 22,000 carrying capacity means a 45 year wait to get on track, assuming only NSW residents can book, excluding tourists. Imagine the frustration and bad press every time bookings open. Even if we build 45 walks, then people just want to do them all, creating more frustration.

The root of all the issues is that NSW is deliberately choosing to build artificial bottlenecks on something they know will be very popular. It is like building a new six lane freeway and putting a ferry crossing over a river rather than a bridge. The system cannot grow or scale over time nor do we get the maximum value from the spend. We need to fix the bottleneck at the initial planning phase. It is far too late to have this conversation at the normal public consultation points.

What makes NSW different?NSW is fundamentally different to Tasmania and NZ and can do something much better for its citizens and parks. The core things that make NSW different include the following.

ClimateMost of NSW has a temperate climate, making it safer and more comfortable than some other places for walking year round, even for inexperienced walkers. It also means that the shelters are more about comfort than life saving facilities.

Location of green space and existing track networkIn NSW, most of the major cities are home or near to large national parks and other green areas. Iconic walks in Tasmania and NZ tend to be located in remote areas. In NSW the most logical places to have the walks are in and around our cities and regional centres. These parks still give a sense of remoteness even though they are physically close to townships. This also means that NSW can leverage off community-based facilities for walks such as picnic areas, toilets, swimming

areas, accommodation, caravan parks and cafes. Some of NSW's most popular multi-day walks are cross tenure, mixing walking on state forests, national park and private land.

Trackhead accessNSW has incredible public transport networks. It means iconic walks can start and end at train stations or ferry terminals. Also, side trips can join walks to public transport nodes, allowing you to break very long walks into weekend journeys.

A better model inn-to-inn walkingThere is a much better accommodation model for NSW and it is better on almost every metric. It is better for walkers, the environment, for regional economies, faster and cheaper to implement, can be rolled out across many areas of the state and is highly scalable. It is also popular in Europe and in the USA.

The idea of inn-to-inn walking is simple, walk on-park during the day and stay overnight off-park, in regional communities. The inns will vary and may be a pub, hotel, caravan park, hostel, hosted tent campsite, people's homes, tree houses or micro homes.

The Camino de Santiago in Spain has 300,000 people walk it each year and it is growing at around 10% a year. If you want to increase the carrying capacity, then encourage the villages to house more people and it keeps scaling up. You also have hundreds of businesses keen to promote the walk, growing it further.

This kind of walking is different from the Overland Track, and that is the point. Why try to compete with the Overland Track on its strengths? Why spend taxpayer money to build something very restrictive when we could spend less and make something much more popular and more accessible? There is demand for this style of walking and NSW has the ideal landscape for it. This should be our primary model for delivering iconic multi-day walking experiences across the state.

NSW is fundamentally different to Tasmania and NZ and can do something much better for its citizens and parks.

There is a much better accommodation model for NSW and it is better on almost every metric.

50 | BWA August 2021


The risks to visitor experience using the wrong modelThe mismatch in the context of the model will lead to poor visitor experiences. On-park accommodation in Tasmania and NZ are used in remote areas. Using this same model in day walk areas leads to notable visitor experience dissonance. Trying to emulate the Tasmanian experience in a NSW day walk area will lead to comments like "the walk was okay, but no Overland Track". Rather, we should be aiming for "It is like our very own Camino de Santiago." The model must match the landscape helping set the visitor expectations.

Mixing with day visitorsThe walks earmarked for iconic walks in NSW have very frequent interactions with day visitors. Visitors are trying to hold in their mind the idea of a very remote getaway, but the reality is frequent interactions with other visitors on short walks, roads and carparks. Such interactions make intuitive sense in the European off-park accommodation model.

Artificial walk durationWhen walking in a remote area the length of the walk is naturally the distance between

trackheads. The NSW proposed walks have frequent passing of trackheads and access points, yet the promotion and booking system will enforce a set number of days like the Great Southern Walk, four nights. For some users, doing the walk as a series of weekend trips would be more optimal, but the booking system for on-park accommodation will not allow this and visitors will be forced to walk at the pace and rhythm set by NPWS. With off-park accommodation models there is no such pressure giving visitors the opportunity to walk at their own pace and time frames.

Difficult to scaleThe earmarked iconic walks in NSW are perfect for extension and joining into a network. For example, the Great North Walk, Great West Walk and Great Southern Walk can all be linked into a multi-week journey and extended along the entire coast of NSW. The on-park accommodation model makes this growth extraordinarily difficult if not impossible. As the walk gets longer then booking the accommodation in chunks becomes unmanageable and even more difficult when there is a logical section of track off-park.

View over Berowra Waters from the Great North Walk

BWA August 2021 | 51


Why is the Inn-to-inn off-park accommodation model better?For walkers

There is more choice in walking pace and accommodation options.

Choose accommodation that provides hot showers and food, or a place to pitch your tent. Great for couples, singles, families, groups - walk your own walk.

Can walk end to end or tackle sections at your own pace.

Logistically easier to organise - can have the inns prepare your meals.

Lower gear requirements makes for lighter packs and lower barriers to entry.

Larger iconic walking track network - more options.

Regional communities

Year round steady customer base for accommodation, meals and supplies.

Commercial motivation to promote the walk and partner with similar accommodation providers on track with real grown potential.

Most of the infrastructure is already in place.

Lots of opportunities for value added experiences.

Park agencies

Focus on what they are great at, protecting ecosystems and providing quality walking infrastructure.

Not having to deal with the headache of accommodation in remote areas.

Shift in focus from charging wealthy visitors for exclusive use to charging everyone a smaller fee to enjoy public space.

More in line with the overall national park ethos, lower maintenance costs, fewer changes to Plans of Management, increase in park visitation, able to roll out more walks

State government

This model is much more in line with the current state government philosophy

Maximising the community impact for each dollar spent

Less cost to the NSW taxpayer

Encouraging small businesses to provide quality and competitive services, rather than building a government accommodation network

Long term sustainable and scalable model, that increases the number of visitors without adding burden to the park system.

Better utilisation of existing government infrastructure, eg, public transport.

Faster and cheaper to roll out across more of NSW.

Major tourism draw cards that are visitor friendly opening up following COVID.

Cradle Mountain and Barn Bluff in Cradle Mountain - Lake St Clair NP, Tasmania

52 | BWA August 2021


Why not run both models on each track?On the surface there is a reasonable sounding argument that we can run both models in parallel. We could have government provided accommodation on-park and let people organise their own if they want. Parks can set up accommodation and other providers can set up competition to them. But wait, what? Why should the government be setting up a service to compete with already struggling regions?

The goal should be about maximising the visitor experience in a way that also maximises the benefit to our communities, with the best return on investment for the government and the local communities. Governments should be plugging the gaps that industry cannot fill whilst encouraging local business to do what they do best.

If there is a gap such as a long section of track through a national park where there are no reasonable options for off-park accommodation, then and only then look to fill the gap with on-park accommodation that will not create bottlenecks.

If NSW adopt on-park accommodation then NPWS will aim to maximise their own income, making walks more expensive and less accessible. They will have a government funded virtual monopoly that will inevitably come with all the standard issues of any artificial monopoly. This sounds harsh, but it is already happening.

Monopoly thinking already in actionWe can already see the negative impact that the focus of this on-park accommodation model is having on bushwalking in NSW. Here are two recent examples and the state has not even started to build these iconic walks yet.

Remote campsites earmarked for removal

The plan for the Light to Light walk in southern NSW, removes the free remote campsites. This forces bushwalkers with tents to pay a significant fee to camp in the far less idyllic, busy car-based campsites. Parks made a deliberate decision to make

Saltwater Creek Beach on Light to Light walk, Ben Boyd NP, NSW

We can already see the negative impact that the focus of this on-park accommodation model is having ...

BWA August 2021 | 53


the walking experience worse for those on a lower budget. Instead of this, formalising these remote campsites would have improved lower budget access and provided toilet breaks for the five million Australians with some form of incontinence, making the hut-based walk more inclusive.

Very high prices and exclusive use

The Green Gully Track is a 4-5 day walk in Oxley Wild Rivers National Park, NSW. You can only do the walk if you book the huts, $900 for 2-4 people, no solo walkers. If two people want to do this walk, it costs twice as much as walking the Overland Track. With a maximum of six people a day the track has an annual carrying capacity of 2200 a year.

Repurposing the huts is great, but the cost is prohibitive for many people. It also means that no one can do the walk on a budget using tents. It seems fundamentally wrong to build a walk on public land that is deliberately limited to only six people each day. There should not be arbitrary limits imposed for accessing public land.

It is clear that the NSW iconic walks program is inadvertently starting a new government funded monopoly. No one is sitting in an office making a deliberate decision to do this; it is an accident caused by an incompatible model and philosophical approach. The main issues stem from the false assumption that the walk and accommodation should be wholly on NPWS land. Instead, if the project started with the idea of how to protect parks and maximise the benefit to the people of NSW the result would be much better.

A way forward?Trying to compete with Tasmania and NZ on their terms is never going to work for NSW. The best way to "compete" is on NSW's natural strengths. Building walks that are best for NSW visitors, parks, communities, environment and infrastructure. Here are a few simple steps NSW can take to start moving towards a better iconic walks program.

Green Gully Track, Oxley Wild Rivers NP, NSWCraig N Pearce

If two people want to do this walk, it costs twice as much as walking the Overland Track.

54 | BWA August 2021


Project benefit review

Although many of the basic earmarked routes will probably still work with an off-park accommodation model, the projects need to be reviewed with fresh eyes. Namely, starting with the focus on park protection, visitor experience and maximum community benefit front of mind in a land tenure neutral way.

Review of budget requirements

Budgets are often a killer for change like this. Sometimes money is specifically earmarked for building infrastructure, even though being spent in another way may offer a better return on the overall investment.

Earliest possible consultation

To date, all the NPWS public consultations on iconic walks have occurred after the walk proposal is very detailed. This means that any feedback from the community on the basic route or core issues are routinely ignored leading to conflict between the plan and the community subject matter experts (SMEs). Walk ideas can be rapidly improved in the early prototyping phase when SMEs and parks staff can bounce ideas around. This also broadens knowledge bases and improves the level of general community support and ultimately the quality of the overall walking experiences.

Multi-tenure, multi-agency and community group approach

NSW is much bigger than Tasmania or New Zealand and has more agencies engaged in similar activities. In NSW we have state forests, local council, crown land and national park estates managed separately and also have a very good tourism agency. Crown Lands currently manages some of NSW's most well known longer walks, The Great North Walk, Six Foot Track and the Hume and Hovell Walking Track. NSW is also home to the Walking Volunteers, a group with a great track record of establishing walking routes, let alone many other community environmental groups. NSW could also look to establish a "Walk NSW" group tasked with the job of coordinating the establishment of a network of iconic inn-to-inn walks across the state.

NSW NPWS has already spent a very significant amount of time and consultancy fees in developing detailed proposed iconic walking routes across the state. It is time to take a fraction of the money spent so far to optimise the proposed walks to avoid creating headaches for the parks service whilst maximising the benefits and walking experience for the community.

Bowtells Bridge over the Coxs River, on the Six Foot Track, NSW

... all the NPWS public consultations on iconic walks have occurred after the walk proposal is very detailed.

It is time to take a fraction of the money spent so far to optimise the proposed walks ...

BWA August 2021 | 55